Saturday, 9 December 2017

IVRS and Missed Call Service

Interactive Voice Response System (IVRS): is powerful business phone system to capture user response while delivering a pre-recorded message to callers. It allows you to manage customer calls, route to right departments/agents, record calls, engage and monitor them easily to enhance the productivity 

Our IVRS Services come with following features at No Extra Cost
  1. Professional IVR 
  2. Welcome Message
  3. Advance call Routing
  4. Multiple Department Configuration - Multi-Level IVR
  5. Dashboard to access call/missed call report 
  6. User-friendly Call/User/Agent Management Tool
  7. Custom Music on Hold
  8. Free SMS Alert to Callers (Share Coupon/Deal/Offers/Tips)
  9. Free Custom Sender id for SMS Alert like DM - MMTrip for your Branding. 
  10. Call Recording 
  11. Voice Mail 
  12. Caller Location 
  13. Download Report in excel format
  14. No Calls after office hours 
  15. Holiday Mapping 
  16. Many More 
With our IVRS (Interactive Voice Response System), You will be able to achieve following things 
  1. Display a single IVR number to contact your company
  2. Welcome your callers professionally
  3. Route the calls to respective executive/departments/agents automatically
  4. Record all the calls to train your team to enhance productivity 
  5. Handle Multiple Calls at one time 
  6. Attend to each call through an automated response
  7. Track every interaction with the customer
  8. Enhance customer service or inquiry handling efficiency
  9. Collect information and use it for future marketing activities
  10. Thank You or Rewards each caller with Automated SMS

For a LIVE DEMO or DEMO via Teamviewer, You can Contact us on 9566207054 or mail us @ infodlssolutions@gmail.com

Feel free to visit our website : http://dlssms.in

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